Payment and Billing Terms
Beta legal information effective and last updated: 24 October 2026 · Version 2026-10-24-beta-4
1. Price and quote
Plans are displayed in GBP. Before payment, the server records the normal price, discount, final GBP amount and USD charge, using a dated ECB reference rate through Frankfurter. The quote lasts 15 minutes. Daily reference rates are not live trading rates. Review any additional payment-service or bank conversion fees before confirming payment.
2. Payment verification
Lane uses PayGate and a specifically selected payment route. Identity verification may be required by the payment service. A return page is not proof of payment. Access begins only after server verification. Incorrect, late or ambiguous amounts require review; do not pay again while a payment is being reconciled.
3. Manual monthly renewal
One verified payment grants one calendar month. Early same-plan renewal extends the existing expiration. After expiry, the month starts from verified payment completion. Calculations use UTC and the last valid day where the next month is shorter. An active plan change requires review. No automatic recurring charge or saved-card mandate is created.
4. Discounts and expiry
Discounts may be account-, plan-, environment-, time- or use-limited. The final amount must meet the current payment minimum. Only the server-created order controls price and access. Expiry locks paid publishing, not sign-in, export, history, support or deletion requests. Data is retained and a verified renewal restores eligible access.
5. Cancellation and refunds
Not renewing prevents another monthly purchase. This is separate from your statutory cancellation and remedy rights. Lane's additional three-day refund offer and contact process are described in the Cancellation and Refund Policy. There is no automatic refund system. The checkout agreement does not waive statutory rights or obtain a digital-content cancellation waiver.
Contact and complaints
Email LaneListing@proton.me or use the contact form. No response-time guarantee applies during beta. Privacy concerns can also be raised with the ICO.