A LITTLE GUIDANCE

Less figuring things out.

Straight answers about accounts, marketplace connections and the current beta.

19 answers

How do I start?

Create one Lane account on the website and verify your email. Your seven-day trial starts once Lane confirms eligibility. Lane may ask you to connect Lane Bridge or a marketplace first. Pair Lane Bridge from Marketplaces, then sign in to Vinted or eBay directly in Chrome and enable that marketplace in the extension. Lane Desktop is an optional import and recovery fallback.

Which marketplaces work?

Vinted UK and eBay UK are in beta. Both have listing help and supported sales checks. Vinted also has eligible message and offer actions. You review and publish each marketplace listing yourself. Other connections are planned.

Why does a listing say Title unknown?

Lane found the marketplace listing but could not read a reliable title. It leaves that detail unknown rather than guessing. Check the listing in your marketplace account and try another sync when the connection is healthy.

How do I reconnect?

Open the marketplace in Chrome, sign in on the marketplace itself, then reopen Lane Bridge and enable or reconnect that marketplace. If you use the optional Desktop fallback for imports, reconnect that local session separately. Do not send cookies, passwords or tokens to support.

How does the trial work?

Eligible accounts receive seven days, no card and zero AI credits. Email/password accounts must verify their email first, and Lane may need a verified Bridge or marketplace connection to complete eligibility checks. The introductory trial is available only once. Reinstalling Desktop or creating another account does not reset eligibility. There is no automatic payment.

Does Desktop need a separate account?

No. It opens the Lane website for sign-in and device approval. You can revoke that device on the website. Your marketplace browser sessions remain local.

Can I pay for Lane?

Lane shows its current plans and checks checkout availability before taking payment. Paid access is prepaid for one month and does not renew automatically.

Is AI required?

No. The trial has zero AI credits. Where AI Fill is available, it is optional, shows its credit cost before use, requires your review and leaves unsupported item details unresolved rather than inventing them.

What does Lane do?

Create or import an item, reuse its photos and details for supported Vinted and eBay listings, and check each listing before you publish. Lane Bridge can also check buyer activity and sales, with optional rules for eligible replies, offers and sold-listing delists.

Does Lane store my marketplace passwords?

No. Sign in directly on the marketplace. Local only uses your Chrome session. If you explicitly enable Vinted Cloud, Lane Bridge transfers only the required authenticated session tokens, which Lane encrypts server-side. Revoke Cloud to remove that material without signing out of Vinted. Lane never collects your marketplace password.

What happens after the seven-day trial?

The trial ends without an automatic charge. Your account and inventory are not deleted just because it expires. When checkout is available, paid access is prepaid for one month and must be renewed manually.

Does the trial include AI?

The £0 trial includes zero AI credits. Optional listing and photo tools are available where enabled; tools show any required credits before use. You do not need AI credits to create an account, save an item or connect a marketplace.

Which plans include Monitor?

Active paid Starter, Seller and Pro plans include Monitor search monitoring, matches, notifications and Quick Buy handoff to Vinted. The free trial does not include Monitor. Public catalogue reads require an enabled monitoring service; no Vinted connection is needed.

Can AutoCop buy for me?

Automatic checkout isn’t available yet. Seller and Pro include Lane AutoCop settings and Preview, which evaluates rules without purchasing. You can open a matched listing and complete checkout directly on Vinted. Lane never bypasses payment, verification or security checks.

Does Local only work when my computer is off?

No. Lane runs through this computer in Local only mode. Messages, offers, sales checks and automatic delisting stop when Chrome or this computer is switched off. Vinted Cloud is a separate opt-in connection for supported cloud work; check your account’s Cloud status and current capability before relying on it.

Can I cancel?

Lane paid access does not use an automatic recurring mandate, so there is no recurring subscription to cancel. Paid access expires unless you choose to renew it. You can sign out or revoke a desktop at any time.

Does Lane automatically delist sold items?

Yes, when you opt in on an eligible plan and Lane can confirm both the sale and the matching live listing. It can then delist that sold-out item from another connected marketplace. Uncertain cases wait for your review.

What if my marketplace login expires?

Lane asks you to reconnect. Complete sign-in, MFA or any CAPTCHA yourself in the marketplace window. Lane does not bypass those checks.

Is Lane affiliated with Vinted or eBay?

No. Lane is an independent product. Vinted and eBay are trademarks of their respective owners.

Still need help? Contact Lane →